9 Facts About Coaching

Coaching is now firmly established as a discipline but, the term “coaching” is often associated with a number of definitions. Some of the more widely known ones define coaching as:

  • A process providing an individual with feedback, insight and guidance on achieving their full potential in their business or personal life.
  • A strategy used to help individuals reach their fullest potential and to achieve their goals.
  • A set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach.
  • A professional relationship in which you work together with your coach to clarify your options, set goals and develop action plans to achieve those goals.

The notion of coaching originated from sports, but nowadays the two main types of coaching are: business (corporate) coaching and life (personal) coaching. We will concentrate here on the former.

Benefits of Corporate Coaching: Organizational Development

  1. Increase in performance. This is the main advantage: coaching develops the best qualities of people and teams and enables the use of those qualities at work for the benefit of the organization. Using management coaching techniques significantly increases staff productivity.
  2. Improvement of relationships at work. Questions asked during the coaching process add value both to the person being asked and to the person asking the questions. An atmosphere of mutual respect and trust is being established; good relationships at work provide the fertile ground for improved staff productivity.
  3. Staff development. This aims to unlock the inner potential of the company’s employees. Coaching allows the employees to develop themselves directly in the workplace, thus increasing their efficiency.
  4. Flexibility and adaptability. Improving competitiveness on the market requires such skills as flexibility and adaptability. Coaching can assist us in quickly adapting to every kind of change, which is an important attribute in today’s fast-moving business world.
  5. Staff motivation. Nowadays people work under their own will, not under constraint. Coaching helps people to fully develop their potential, increase their self-esteem and raise the quality of their work. At the same time, people also become motivated to be productive and to work efficiently.
  6. Life quality improvement. The most important constituent of a person’s quality of life is emotional satisfaction. When using coaching, apart from improving relationships, every employee gets higher emotional satisfaction from their work, which in turn leads to greater motivation for staff to perform at their best, in and out of the workplace.
  7. Creativity. Coaching itself and the working environment created by it, encourages employees to make creative suggestions. At the same time employees aren’t afraid of being laughed at or rejected. Moreover, they are motivated to put forward their suggestions to improve business processes; generally, one creative idea, when properly evaluated and accepted, generates lots of additional new ideas.
  8. Fast and effective response to critical situations. If people feel an atmosphere of respect and recognition, they are always ready to stand up for the company’s interests in critical situations. Working overtime and temporary changes to the working environment won’t be a great problem for them and will be accepted with understanding. Moreover, the employees will do their best to avoid such a situation, and will handle it themselves, without any direction from management.
  9. Unlocking hidden resources and potentials. Coaching creates an atmosphere of trust and confidence, where a person discovers inner resources that they didn’t know about earlier. The coach’s questions help people to identify ways of achieving their goals. Coaching helps a person to find their inner ‘assembly point’, from which the way of approaching goals becomes clear.


Today, coaching is one of the most effective personnel management tools. Coaching is not a theory; first and foremost it is a practice, not difficult to master, but at the same time extremely efficient. To see results of your own, why not try it for yourself in your home or workplace today?

32 Words That Can Change Your Life

Do you realise that a change in approach to business ethics could result in a positive change to every aspect of your life?

We all have ways of testing opportunities that enter our lives.  Some of us just dive straight in based on feeling; others walk straight into what they know is right by a gut feeling or intuition.  And if it’s not gut feelings or emotions that are the tests of opportunities, it is the logical mind persuading us to ignore those feelings and emotions and test it with our reality of reason.

Most of us do not have a predetermined strategy for testing opportunities, or even more generally, to test the actions we take and the choices we make in our lives.

There is an easier way to determine if the choices we make and the opportunities we receive ‘pass the test’.  This simple 32 word statement of business ethics was first created in the 1930s and was originally used to turn around a failing company.  These four questions were applied by each employee to each and to every minute detail of the company’s workings.  This little list of four questions from Rotary International, a humanitarian business organization, is the most widely printed, translated and reproduced piece of business ethics today:

“Of the things we say, think or do:

1.    Is it the TRUTH?
2.    Is it FAIR to all concerned?
3.    Will it build GOODWILL and BETTER FRIENDSHIPS?
4.    Will it be BENEFICIAL to all concerned?”

If we built businesses and our lives based on these very simple questions, we would be coming from a place completely the opposite to the competitive mind and the lack mentality.  As you can see, these questions prompt you to choose what is true, fair, and good, making choices that can build friendships and goodwill.  It helps us to see how the choices we make can be beneficial to all concerned.

Because of our societal influences, we most often are inclined to make choices and act based on a competitive mind.  This comes from the perspective of lack, scarcity, and ultimately greed.

Any opportunity based on the model of competition and lack will simply not pass the test.  Competition promotes strife.  It embodies winning one spot, taking it away from all the other people who want it.  It misleads people to believing there is only one chance for success, when in reality there is plenty for all.

The competitive model encourages people to rely on a source outside of themselves to give them what they need.  This denies the power of their own ability to create what they want.  This narrow focus shows they are choosing to ignore the possibility of creating this opportunity in their own lives, instead of trying to win the spot from millions of others.

This simple testing technique takes us completely out of the competitive mind of greed, scarcity and lack.  It turns our thoughts and choices toward the positive, realizing there are opportunities we can take that can provide increase for all concerned.

I invite you to use these questions to test your actions and opportunities in your own life.  If you are seeking opportunity, these questions may help you see things in a different way.  In doing so, perhaps you will find opportunity in your life which truly allows you to benefit the world; it is likely to also help you reach and to achieve your own personal dreams, goals, and desires.

Are You Sitting Comfortably…?

Have you ever considered that your office chair may be a tool of your trade?

Whatever your trade or profession, it is important that you are equipped with the most appropriate tools of your trade. This will ensure you can perform your role to the best of your ability and with the least risk of injury or bad health.

Due to today’s technology, a large number of people are spending most of their working hours behind a desk but how many of these workers regard their office chair as being a tool of their trade?  It is something that is often overlooked and yet, because of this deskbound lifestyle, more and more individuals are becoming overweight, out-of-shape, and are developing other health problems which are often exasperated by an ill-fitting or uncomfortable chair.

Although a sedentary lifestyle causes health problems in itself, an uncomfortable office chair causes a completely new arena of problems.  Sitting for hour upon hour in an uncomfortable chair can result in serious back problems, neck pains, and just overall body aches from bad posture.

Buying an office chair is similar to buying a car.  Would you buy a car without test-driving it?  The same philosophy applies to your office furniture.  You will be spending numerous hours in that chair so always take time to choose wisely.

Here are some guidelines for you to consider that can help you to select the right office chair, therefore reducing body aches, stiffness, and pains.

  • Back support – your new chair should provide adequate back support.  The back support of the chair should also be adjustable to properly fit your back.  The back support of the chair should remain the same as you move and recline in your chair.  A good office chair with proper back support will improve your posture and therefore eliminate or reduce back pain and stiffness.  Selecting an office chair without adequate back support can cause back problems that could stay with you your entire life.
  • Seating – the padding and design of the seat should be considered.  The front of the seat should have a rounded edge.  A straight horizontal front will cut off circulation on the backside of the knees.  A good tip is that you should be able to slide your fingers between the inside of legs and the front edge of the seat.
  • Width of Seat and Armrests – you need to fit into the chair.  If you have to squeeze into the chair then it does not fit, no matter how comfortable it may seem once you are seated.  There should be room between the armrests and your body.  In addition, the armrests need to interact with the desk.  A good office chair will have adjustable armrests.  What good are armrests if they are not useable or if they are uncomfortable to use?  Quality armrests can help with tasks like reading and writing, and taking pressure and tension off the neck and shoulders.
  • Height Adjustments – people are not all the same height; therefore, your office chair must have a height adjustment.  The specifications to adjust your office chair and to promote good posture are as follows:  thighs should be horizontal to the ground while both feet are on the ground and wrists should be straight while typing. If you cannot find an office chair height that allows both of the above, you may want to find a way to alter the height of your keyboard so that you can have straight wrists while typing and so that your body is aligned properly with the chair and the floor.
  • Stability – your chair must be stable.  Your chair tipping over when you are in it is not funny; in fact, serious and permanent injury can occur.  Look for a chair on wheels with a five-point base and that swivels; this design often proves to be the most stable and will not flip you over on your head when you recline.

What are BIG’s tips when it comes to choosing an office chair?

Take time when you are out shopping for your new office furniture and, if you are an employee, refer to your office manager if the existing furniture your employer has provided is uncomfortable and not fit for purpose.  Once you have decided on your new office chair, make sure it possesses all of the above features.  A good office chair will improve posture, eliminate aches and pains and can ultimately, reduce the amount of workplace absence from sickness.